Terms of Service

Welcome to savunilo.

These Terms of Service govern your access to and use of the website available at https://www.savunilo.com (the "Site").

The Site is operated by Guangzhou Yachuang E-Commerce Co., Ltd. under the brand name savunilo. Throughout these Terms, "we," "us," and "our" refer to Guangzhou Yachuang E-Commerce Co., Ltd. operating under the savunilo brand.

By visiting, browsing, or making a purchase through the Site, you agree to comply with these Terms of Service and the applicable policies published on our website.

If you do not accept these Terms, please stop using the Site and its services.

We may revise these Terms periodically to reflect changes in our business operations, services, or applicable legal requirements. Updated versions will be published on this page, subject to any additional notice requirements imposed by applicable law.

Section 1 – Use of the Online Store

By accessing or using our Site, you confirm that:

  • You satisfy the minimum age requirements applicable in your location.
  • You have the legal capacity to enter into binding agreements.
  • Any information you provide when placing an order is accurate and complete.

You must not use our website or products for unlawful activities or in any manner that violates applicable laws or regulations.

You are also prohibited from attempting to upload, introduce, or distribute harmful software through our Site, including:

  • Computer viruses.
  • Malware.
  • Other unauthorized or malicious programs.

We may restrict access to our Site or suspend or terminate its use where reasonably necessary in response to violations of these Terms or other applicable requirements.

Section 2 – General Conditions

We reserve the right, where appropriate and permitted by law, to decline service, restrict transactions, or cancel orders.

Without our prior authorization, you must not reproduce, copy, resell, redistribute, or commercially exploit any part of our website, its content, or its services.

Payments made through the Site are processed using available payment service providers. Payment processing is subject to the applicable provider's procedures and security measures.

Section 3 – Website Information and Accuracy

We make reasonable efforts to keep the information published on our Site accurate and current.

Nevertheless, certain information, including product descriptions, images, specifications, and prices, may occasionally contain inaccuracies, omissions, or outdated details.

We reserve the right to correct errors, revise content, or remove information when necessary. Where such changes affect an existing order, we will handle the matter in accordance with applicable policies and legal requirements.

Section 4 – Products, Pricing, and Services

Product listings, prices, availability, and website services may change as our business operations evolve.

Where appropriate, we may:

  • Revise product descriptions or specifications.
  • Adjust displayed prices.
  • Update website functions or service features.
  • Withdraw products from sale.

Such changes will be implemented subject to applicable laws and consumer protection requirements. Nothing in these Terms is intended to exclude rights that cannot legally be waived.

Section 5 – Products, Returns, and Refunds

We aim to present product photographs, descriptions, and colors as accurately as reasonably possible.

Some differences may occur because of screen settings, device characteristics, technical limitations, or changes to product specifications.

If you need to return a product, request a refund, or inquire about an eligible exchange, please consult our Return & Refund Policy for the applicable conditions and procedures.

Mandatory rights available under applicable consumer protection laws remain unaffected by this policy reference.

Section 6 – Orders and Payments

Orders submitted through our Site may be reviewed before fulfillment. Where necessary and permitted by law, we may restrict or cancel an order for reasons including:

  • Incomplete or inaccurate order information.
  • Suspected fraudulent activity.
  • Transactions that appear unauthorized.
  • Product availability or inventory problems.

If an order is canceled, any payment received will be handled in accordance with the circumstances, applicable policies, and relevant legal requirements.

You are responsible for ensuring that the billing details, shipping address, contact information, and other information supplied when placing an order are accurate.

Section 7 – Third-Party Services

Certain features of our Site may rely on tools, integrations, or services provided by third parties.

Your use of those services may be governed by the relevant providers' own terms, conditions, and privacy policies.

We do not control all aspects of independently operated third-party services or their data practices. Any responsibility relating to those services will be determined in accordance with applicable law and the circumstances involved.

Section 8 – Links to External Websites

For convenience, our Site may include links to websites operated by third parties.

These external websites are not necessarily managed or maintained by us. We therefore do not control their content, services, privacy practices, or policies.

Before using an external website or providing information to its operator, you should review the applicable terms and privacy notices.

Section 9 – Revisions to These Terms

We may amend these Terms from time to time to address operational developments, changes to our services, or applicable legal requirements.

The latest version will be made available on this page, together with any effective date or additional notice where appropriate.

Where permitted by law, continued use of the Site after revised Terms become effective may constitute acceptance of those revisions. If additional consent or notice is legally required, we will follow the applicable requirements.

Contact Information

For questions about these Terms of Service or the operation of our website, please contact us using the details below.

Brand Name:
savunilo

Legal Company Name:
Guangzhou Yachuang E-Commerce Co., Ltd.

Customer Support Email:
service@savunilo.com

Business Address:
Room 301, Building 4, No. 38 Dami Sha Road, Zhucun, Tianhe District, Guangzhou, Guangdong Province, China.