Privacy Policy
1. Introduction
Welcome to savunilo, operated by Guangzhou Yachuang E-Commerce Co., Ltd. (referred to in this Privacy Policy as the "Company," "we," "us," or "our").
We value your privacy and take reasonable steps to handle personal information responsibly while providing a transparent and dependable online shopping experience.
This Privacy Policy describes how we collect, use, process, store, and disclose information when you visit our website, make a purchase, or otherwise engage with our services.
By accessing or using our website, you acknowledge that this Privacy Policy is available for your review. Where consent is required by applicable law, we will seek it as appropriate.
2. Company Information
Brand Name:
savunilo
Legal Company Name:
Guangzhou Yachuang E-Commerce Co., Ltd.
Business Address:
Room 301, Building 4, No. 38 Dami Sha Road, Zhucun, Tianhe District, Guangzhou, Guangdong Province, China.
Customer Support Email:
service@savunilo.com
3. Information We Collect
The types of personal information we obtain depend on how you use our website and interact with our services.
3.1 Information You Provide Directly
We may receive information from you when you perform activities such as:
- Purchasing products through our website.
- Registering for or using an account, where available.
- Requesting help from customer support.
- Signing up for communications.
- Taking part in surveys, promotions, or similar activities.
Depending on the activity, the information provided may include:
- Name.
- Email address.
- Telephone number.
- Shipping address.
- Billing details.
- Payment-related information.
- Order and transaction details.
- Messages and other communications with our support team.
Please provide only information that is necessary and accurate for the relevant interaction.
3.2 Information Collected Through Website Use
When you access our website, certain technical and usage information may be collected automatically through cookies, pixels, log files, and comparable technologies.
Such information may include:
- IP address.
- Browser type and version.
- Device characteristics.
- Operating system.
- Pages visited.
- Interactions with website features.
- Referral sources.
- Browsing and shopping activity.
We may use this information to maintain website operations, identify performance issues, understand how visitors use our services, improve our products, and support relevant content or marketing activities.
3.3 Information Received From Third Parties
In some circumstances, we may receive information from third-party providers involved in operating or supporting our business. These providers may include:
- Payment processing services.
- Website analytics providers.
- Marketing service platforms.
- Advertising partners.
Information obtained from these sources may help us process transactions, understand website performance, improve the customer experience, and deliver relevant services.
The information involved and the permitted uses depend on the services provided, the applicable arrangements, and relevant legal requirements. Third parties may also process information under their own privacy policies.
4. Analytics and Advertising Technologies
We may use third-party analytics and advertising services to evaluate website activity, understand customer interactions, measure marketing performance, and improve our services.
These services may rely on technologies such as:
- Cookies.
- Tracking pixels.
- Web beacons.
- Other similar tracking tools.
Third-party providers may collect or process information in accordance with their own privacy practices and applicable requirements. We do not control all independent data processing performed by these providers.
Where required by applicable law, we will provide relevant notices, obtain consent, or offer available choices regarding these technologies.
5. How We Use Cookies
Cookies are small data files stored on your device that can help a website remember information and support its functionality.
Depending on how our website operates, we may use the following categories of cookies.
5.1 Essential Cookies
These cookies support core website operations, which may include:
- Maintaining shopping cart contents.
- Supporting checkout functions.
- Helping protect website security.
Certain essential functions may not work properly if these cookies are disabled.
5.2 Analytics Cookies
Analytics cookies help us understand how visitors navigate our website and identify opportunities to improve its functionality and performance.
5.3 Preference Cookies
Preference cookies may remember selected settings or other preferences to provide a more convenient browsing experience.
5.4 Advertising Cookies
Advertising cookies may be used to evaluate advertising effectiveness, understand interactions with marketing content, or deliver advertisements that are more relevant to users.
You can manage certain cookie preferences through your browser settings or any privacy controls made available on our website. Blocking or deleting cookies may affect some website features.
Where applicable law requires consent for particular cookies or tracking technologies, their use will be subject to the relevant requirements.
6. Browser Privacy Signals
Some web browsers offer privacy signals, including "Do Not Track" settings, to communicate a user's preferences regarding online tracking.
There is no single universally adopted standard governing every use of these signals. As a result, our response may depend on the type of signal, the technology involved, and the applicable legal requirements.
Where a privacy signal or request must be recognized under applicable law, we will handle it in accordance with the relevant requirements.
7. Advertising Choices
Depending on your location and the tools available on our website or browser, you may be able to adjust preferences relating to personalized advertising and certain advertising technologies.
Choosing to opt out of personalized advertising does not necessarily eliminate all advertisements. You may still receive general advertisements that are not tailored to your interests.
Your available options may vary according to applicable law and the services involved.
8. Data Security and Retention
We use reasonable security measures intended to reduce the risk of unauthorized access to, misuse of, or disclosure of personal information.
Nevertheless, no method of transmitting information over the internet or storing data electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal obligations and other legitimate retention requirements.
9. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child under 13 has provided personal information to us, please contact our customer support team so that we can review the matter and take appropriate action where necessary.
Additional requirements may apply depending on the laws governing the relevant location.
10. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our website, business practices, services, or applicable legal and regulatory requirements.
When an updated version is available, we will publish it on this page. We encourage you to review this page from time to time to stay informed about our privacy practices.
Where required by law, we will provide additional notice or obtain consent for material changes.
11. Contact Us
If you have questions about this Privacy Policy, wish to inquire about our data handling practices, or would like to submit a privacy-related request, please contact us using the details below.
Brand Name:
savunilo
Legal Company Name:
Guangzhou Yachuang E-Commerce Co., Ltd.
Customer Support Email:
service@savunilo.com
Business Address:
Room 301, Building 4, No. 38 Dami Sha Road, Zhucun, Tianhe District, Guangzhou, Guangdong Province, China.